Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
General Inquiries
Within Canada you should receive your order within 2-4 Business days.
- Click on “My Account”
- Fill in your details
- That’s all there is to it.
You can change your shipping address by following these steps:
- Click on “My Account”
- Click on Addresses on the left-hand side
- Select the address you wish to edit
- Fill in the details
- Save Address
You will be provided with a tracking number as soon as we drop off your parcel.
Yes! We ship worldwide.
If you have multiple orders we will attempt to ship it all in one package.
If you need to swap an item
Payment & Support
Due to the nature of this business we do not accept returns. Please contact us if your product is damaged.
We currently accept Interac e-Transfer, Bitcoin, Ethereum, Binance Coin and MATIC.
If your order has not arrived within the estimated delivery time, or arrived damaged please contact our customer service team. We will investigate and provide you with an update.
Orders can be placed directly through our website. Simply select your products, add them to your cart, and follow the checkout process.
You can either contact us via e-mail at info@budgetsmokesonline.com or through our live chat at the bottom right corner.
Contact us and we can edit the address provided it hasn’t shipped out.
Yes! Contact us and we can edit the address provided it hasn’t shipped out.